VitalPBX Price Comparison

VitalPBX offers you specially designed plans for your respective needs. Our plans break the market patterns offering different facilities and benefits.
SME Package, Enterprise and Call Centre are on hosted model, whereas the Carrier+CC are purely licensing as it requires hardware to run the system.

SME Package 
Sutiable for Home office & Virtual Office
(Cloud IP-PBX)
Designed for conglomerate
(Cloud IP-PBX)
Call Center
Designes for BPO's  to work from office or home
(Cloud IP-PBX)
Designed for Telco's to provide complete  Telecommunications
(Hardware Required)
Monthly price Starting from
Starting from
Starting from
Get Quote for  Perpetual ***
Storage + Add-On avail. Shared 75 GB 500 GB Hardware Capacity
Extensions + 
RM20 add ext
30 100 500 Hardware Capacity
Concurrent Calls 30  60   500 Hardware Capacity
24/7 support Unlimited
8 x 5
8 x 5
8 x 5
1 year free maintenance, each additional year of maintenance costs 15% of the license price.  
Hot Desking 5 50 250 Hardware Capacity
Caller ID by Device  Basic Basic Included Hardware Capacity
Conference 2 50 100 Hardware Capacity
Custom Application Optional Optional Optional Hardware Capacity
Custom Destination  Optional Included Included Hardware Capacity
Intrusion Detection Included Included Included Hardware Capacity
Call Encryption Included Included Included Hardware Capacity
Call Recording 15 Days 30 Days 120 Days Hardware Capacity
Features Codes Basic Included Included Hardware Capacity
Paging & Intercom Basic Basic Included Hardware Capacity
Hunting Group Included Included Included Hardware Capacity
Parking Included Included Included Hardware Capacity
Voice Mail Basic Included Included Hardware Capacity
Speed Dialing Included Included Included Hardware Capacity
Call Back Optional Optional Included Hardware Capacity
DISA Optional Optional Included Hardware Capacity
PIN Líst Basic Included Included Unlimited
Class of Services Basic Included Included Unlimited
Features Categories Basic Included Included Unlimited
Dialing Restriction Rules Included Included Included Unlimited
Customer Codes Optional Included Included Unlimited
Authorization Codes Optional Included Included Unlimited
Route Selections Optional Included Included Unlimited
Ring Groups Included Included Included Unlimited
Queues Basic Included Included Unlimited
Queues Priorities Basic Included Included Unlimited
Queues VIPs Optional Included Included Unlimited
SiP Trunks Optional Optional Optional Optional
Outbound Routes Included Included Included Unlimited
Emergency Numbers Included Included Included Unlimited
Inbound Routes Included Included Included Unlimited
IVR  Basic Included Included Unlimited
Time Groups Basic Included Included Unlimited
Time Conditions Basic Included Included Unlimited
Announcement Basic Included Included Unlimited
Languages  English English English Unlimited
Night Mode Basic Included Included Unlimited
CID Modifiers Optional Included Included Unlimited
CID Lookup Optional Included Included Unlimited
Black List Optional Included Included Unlimited
Cron Profiles Optional Included Included Unlimited
Dashboard Included Included Included Unlimited
Asterisk CLI  Optional Included Included Unlimited
Log File Viewer  Optional Included Included Unlimited
Paging PRO Optional Optional Included Unlimited
Portal Optional Optional Included Unlimited
Communicator Server-Dialer Optional Optional Included Unlimited
Desktop Softphone Included Included Included Unlimited
Custom Context Optional Optional Included Unlimited
Domotic Optional Optional Included Unlimited
IVR Stats Optional Optional Included Unlimited
Trunk Passthrough  Optional Optional Included Unlimited
Bulk Extensions Included Included Included Unlimited
Phone Books Included Included Included Unlimited
Open VPN  Optional Optional Included Unlimited
Maintenance Optional Optional Included Unlimited
Multi tenant Optional Optional 1 Unlimited
Branding Optional Optional 1 Unlimited
High Availability Optional Included Included Unlimited
Virtual Fax Optional Included Included Unlimited
API Optional Optional Included Unlimited
Dynamic Destinations Optional Optional Included Unlimited
Dynamic Routing Optional Optional Included Unlimited
Queues Callback Optional Included Included Unlimited
Geo Firewall Basic Included Included Unlimited
WebRTC Optional Optional Included Unlimited
Android Optional Optional Included Unlimited
IOS Optional Optional Included Unlimited
Push Notifications Optional Optional Included Unlimited

VitalPBX Features List

Call Features

Boss/Secretary + Whitelist.

Black List.

Busy Lamp Field (BLF) Support.

Call Back.

Call Flow Control.

Call Forward (busy, no answer, unconditional).

Call Monitoring.

Call Pickup.

Call Parking.

Call Recording.

Call Screening.

Call Spy.

Call Transfer (blind, attended).

Call Waiting.

Callback Services.



DISA (Direct Inward System Access).

DND (Do Not Disturb).

Direct Inward Dial Numbers (DIDs).

Find Me/Follow Me.

Hunt/Ring Groups.

Music on Hold.

Outbound/Inbound Routes.


Pickup Groups.

Personal Assistance (IVR).

Personal Recording/Notes.

Remote Substitution.

Remote Call Pickup.

Route by Caller ID.

Speed Dials.

Three Way Calling.

Video Calling.


Voicemail to Email.

Voicemail Broadcast.

Wake-up Calls.

Call Center

Agent logn in/log out.


Call monitoring.

Call queues.

Call recording.

Caller Name Lookup.

CDR (Call Details Record).

Conferencing (on-the-fly).

Customer account codes.


Hunting groups.

IVR / Auto-attendants.

Listen to agent.

Pick-up groups.

Queue priorities.

Queue VIP list.

Ring group strategies.


Time-based routing.

Whisper to agent.

Voice Mail

Visual Indicator for Message Waiting.
 Stutter Dial tone for Message Waiting.
 Voicemail to email.
 Voicemail Groups.
 Web Voicemail Interface.
 Direct dial to operator.


Unlimited PBX System.
 Advanced Dialing Restriction Rules.
 Call limited by duration.
 Least Cost Routing.
 Integrate Billing System.
 Real Time Supervision (SwitchBoard).
 Integrate Call Recording Management.


 Conference Rooms.
 Custom Application.
 Custom Destination.
 Custom Context.
 Paging and Intercom.
 Pickup Groups.
 Speed Dialing.
 Voicemail Broadcast Groups.
 Call Back.
 PIN List.
 Class of Services.
 Features Categories.
 Dial Restriction Rules.
 Automatic Route Selection.
 Customer Account Code.
 Authorization Codes.
 Ring Groups.
 Queue Priorities.
 Queue VIP.
 Outbound Route.
 Inbound Route.
 Time Conditions.
 Night Modes.
 CID Modifiers.


Backup & Restore.
 Disaster Recovery.
 Bulk Import Utilities.
 Import & Export Extensions.
 Import & Export Speed Dialing.
 Log File Viewer.
 Call Detail Reporting.
 CLI Access (via GUI).
 DHCP Settings.
 Email Notifications.
 Email Settings.
 Extensions Status Management.
 Network Settings Tool.
 Endpoint Manager.
 System Status Dashboards.
 Users Profiles.
 PBX Status Reports.
 System Settings (Time, Notifications, Storage).
 Addons App.
 Multiple Language Support.
 Phone Directory.
 SIP-Open Standards.
 Soft-Phone Support.
 Unlimited Extensions.
 Unlimited IVR.
 Unlimited VM.
 Remote Administration.
 Storage Monitoring.
 User-friendly Web interface.
 VMware/Hyper-V compatible.
 Feature Codes Management.
 Global Search.


Built-in firewall.
 Call encryption (SIP TLS, sRTP).
 Authorization codes.
 Phone Lock.
 Intrusion detection and blocking (Fail2ban).
 Limiting or blocking of outbound calls.
 Password strength indicator.
 PIN-protected outbound calls.
 User permission management.
 Secure password auto-generation.
 Weak password report.

Video Conference

Simple to Use.
 Low bandwidth.
 Unlimited Users.
 Screen Sharing.
 Secure Rooms.


SIP Settings.
 IAX2 Settings.
 Telephony Settings.
 Dial Profile.
 Voicemail Settings.
 System Settings.
 Asterisk manager Users.
 Music on Hold.
 Recording Management.
 Log Files.

Unified Communications

Video Conference.
 Simple to Use.
 Low bandwidth
 Unlimited Users.
 Screen Sharing.
 Secure Rooms.
 Audio Conferencing.
 Call Recordings Access.
 One Number Reach.
 Multiple Devices per User.
 Personal Call Log.
 Personal Extension Settings.
 Personal IVR.
 Voicemail to e-mail.
 Visual Voicemail.
 User Portal: Access to Voicemail, Recordings, etc.

User Portal

Call Forward.
 Call History.
 Call Origination.
 Call Waiting.
 Call Recording.
 Do Not Disturb.
 Follow Me.
 Visual Voicemail.
 Voicemail Greetings Management.

Telephony Interfaces Support

AutoDetect DAHDI Interface.
 Supported Interface: BRI/E1 PRI/E1 R2/FXO/FXS/T1 AS/T1 PRI.
 Clock Sources.
 Channel Groups.
 Profile Assignment.

Supported Signaling Protocols


Supported Audio/video Codecs



 Bulk Extensions.
 Custom Context.
 Dynamic Destination.
 End Point Manager (EPM).
 Geo Firewall.
 High Availability.
 IVR Stats.
 Pagin PRO.
 Phone Books.
 Queue Callback.
 Task Manager.
 Trunk Passthrough.
 Virtual Faxes.
 API V2.
 Dynamic Routing.
 Asterisk G729.

Extended Features

CEL Events Report.
 Music on Hold from Streaming.
 Voicemail MP3 Attachment.
 Multiple Emails Settings for VM.
 Push Notifications.
 Phone Books Add/Edit/Delete External Contacs.
 Time Conditions TZ Setting.

Sonata Suite / VitXi

Sonata Switchboard (Realtime Supervisor Panel).
 Sonata Recording (Management Recording).
 Sonata Billing (Call billing System).
 Sonata Stats (Call Center Report Stats).
 Sonata Dialer (coming soon).
 VitXi (WebRTC Softphone)

Let's Connect


No.10-2, Jalan 6/18A, Taman Mastiara, Jalan Ipoh Batu 5, 
51200,Kuala Lumpur
West Malaysia.

phone number

+6.03.7627 0033

request for a full functional pbx for 14 DAYS trial

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